Shipping policy

Shipping Policy – Stray Café
Last updated: April 28, 2026

📦 Order Processing

All orders are processed within 2–5 business days.

Orders are not shipped or delivered on weekends or holidays.

During high-volume periods (such as holidays or special promotions), processing times may be slightly extended.

Shipping times vary depending on the product and destination, but most orders arrive within:

Please note that delivery times are estimates and not guaranteed.

Stray Café products may ship from multiple fulfillment partners.

👉 This means:

This is especially common for bundled items.

Customers are responsible for entering the correct shipping address at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Once an order is handed over to the shipping carrier, Stray Café is not responsible for delays, lost packages, or carrier-related issues.

However, if your order arrives damaged or incorrect:

👉 Contact us within 7 days of delivery
👉 Include photos of the issue

We will work to resolve the issue as quickly as possible.

We currently ship within the United States.
[Edit if you expand internationally]

For any shipping-related questions, please contact:

📧 info@rockstarrescue.org
🌐 straycafe.org