Cancellation policy

Purchase Options & Cancellation Policy – Stray Café
Last updated: April 28, 2026

---

🛒 Order Changes & Cancellations

Orders may be canceled or modified within 2 hours of purchase.

After this window, orders are considered final and cannot be canceled or changed, as fulfillment may already be in process.

---

📦 Fulfillment Timing

Because many of our products are made-to-order and fulfilled through third-party partners, orders begin processing shortly after they are placed.

Once an order has entered fulfillment, it cannot be canceled.

---

🔁 Returns & Exchanges

Please refer to our Return & Refund Policy for full details.

• Coffee and tea are final sale
• Bundles are final sale
• Non-consumable items are only eligible for replacement if damaged or defective

---

🔄 Subscription Orders (If Applicable)

If subscription or recurring purchase options are offered in the future:

• Customers may cancel or modify subscriptions at any time before the next billing cycle
• Once a subscription order is processed, it cannot be canceled

---

💌 Contact

For order-related requests, please contact:

📧 info@rockstarrescue.org
🌐 straycafe.org